We are an information technology consulting firm located in Glen Carbon, IL and serving the St. Louis Metropolitan Area including central and southern Illinois, and the Quincy, Illinois area via our Quincy office. Our staff is composed of senior technology specialists with experience and knowledge appropriate to your IT support or design and development needs. ITA’s IT support philosophy is to provide solutions that are practical and cost-effective and matched closely to the needs of current tasks at hand and also consistent with known prospects for future change in your operational environment.

Responsiveness to calls is paramount. When a server or network is down, that immediately becomes “Priority One,” above anything else—we arrange to service all calls as soon as possible.

Assuming you have a working Internet connection, we are able to connect to your equipment remotely and repair issues while you are on the phone. Should the service call require technicians to be on-site, they will bring replacements for the most likely malfunctioning items. We pride ourselves on fast turn around time when repairing products on—and off— our repair bench.

Our proactive service plans are designed to prevent unscheduled outages. All potential risks to your data will be fully described to you, and your authorization will be obtained before backing up the data and beginning any work.

In addition we keep up with the latest information technology. We are able to discuss your IT needs and wants and recommend best use and best cost solutions tempered with our real world business experience.

Your computer planning, support and maintenance questions will be answered in an honest, understandable way. Before any work is done the needs are researched, solutions evaluated and plans presented to you for your understanding and approval.